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supportkey-en [2025/04/02 07:20] rjversluissupportkey-en [2025/04/03 15:29] (current) rjversluis
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 ===== Paypal ===== ===== Paypal =====
 ^  Use Paypal if you are living outside the EU.  ^ ^  Use Paypal if you are living outside the EU.  ^
-Send money to email address "support @ rocrail.eu" (Remove the blanks in the email address before using it.)\\ +Send money to email address "support @ rocrail.net" (Remove the blanks in the email address before using it.)\\ 
-__**Use in the EU "Send money to a friend or family" to email address "support @ rocrail.eu".**__\\+__**Use in the EU "Send money to a friend or family" to email address "support @ rocrail.net".**__\\
 |< >| |< >|
-| **Do not forget to send an Email with your __email__, __name__ and transfer __date__.** |\\+| **Do not forget to send an Email with your __email__, __name__ and transfer __date__ to support@rocrail.net** |\\
 Or write your email address in the Paypal message.\\ Or write your email address in the Paypal message.\\
  \\  \\
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  \\  \\
 |< >| |< >|
-| **Do not forget to send an Email with your __email__, __name__ and transfer __date__.** |\\+| **Do not forget to send an Email with your __email__, __name__ and transfer __date__ to support@rocrail.net** |\\
  
 An email content like: //"Hi, i donated one total of 12€. Do you possible to send me a key? Thanks"// will not be possible to process without any details of the transfer.\\ An email content like: //"Hi, i donated one total of 12€. Do you possible to send me a key? Thanks"// will not be possible to process without any details of the transfer.\\
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 ===== SupportKey ===== ===== SupportKey =====
-After you made a money transfer of **€12** you can request a one year key by sending an email to "**support at rocrail.eu**".\\+After you made a money transfer of **€12** you can request a one year key by sending an email to "**support at rocrail.net**".\\
 **NOTE:** //Replace 'at' with an '@' character, and remove white space.//\\  **NOTE:** //Replace 'at' with an '@' character, and remove white space.//\\ 
 Do not forget to mention in your email the date and under which name the money transfer took place.\\  Do not forget to mention in your email the date and under which name the money transfer took place.\\ 
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 ====Blocked Support Emails==== ====Blocked Support Emails====
-Rocrail does not take any action if the recipient Email Provider blocks/rejects/deletes SupportKey emails from rocrail.eu+Rocrail does not take any action if the recipient Email Provider blocks/rejects/deletes SupportKey emails from rocrail.net
-  * Some providers and/or Email programs classify Emails coming from domain rocrail.eu as Spam; Check your Spam folder and filters and/or provider..+  * Some providers and/or Email programs classify Emails coming from domain rocrail.net as Spam; Check your Spam folder and filters and/or provider..
   * There is no way to deliver the key if the Email server reject it as Spam; You will be not informed.   * There is no way to deliver the key if the Email server reject it as Spam; You will be not informed.
   * Some providers silently reject ZIP attachments, delete the incoming email without notification.   * Some providers silently reject ZIP attachments, delete the incoming email without notification.
supportkey-en.1743571220.txt.gz · Last modified: 2025/04/02 07:20 by rjversluis